Returns

Thanks for shopping at Gym Culture!

We're sorry your purchase didn't work out, but we're here to help.

Returns

You have 30 days from the date of the order to request a return.

To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it, with all tags attached.  Your return will be rejected if your item(s) do not meet these criteria and you must pay shipping costs of item(s) back to you.

Items NOT available for return include: 

  • Sale/clearance items
  • Water bottles/shakers 
  • Gym accessories

Exchanges

Due to limited stock and constantly revolving inventory, we cannot offer exchanges.  Instead, please initiate a return, and once we receive your item(s), you will receive a gift card that you can use to purchase the new item(s).

Shipping

Prepaid return labels are available to download once the return request has been authorized (Canada only). You will be responsible for all shipping costs if you choose to use a different shipping method.

Refunds

All refunds are in the form of gift card/store credit only.

Canada

  • For orders over $100, you will receive the full amount back.
  • For orders under $100, the return shipping costs will be deducted from the refund total.

US

  • Return shipping costs are the responsibility of the customer.